Ford South Africa Will Fix Security Problem Systems

By Joburg Post

Ford Motor Company of Southern Africa says it is “aware” of potential security system problems with “certain older” EcoSport and Fiesta vehicles, and that it plans to implement solutions soon. Therefore South African Ford drivers need not to worry as the ford team is working on it. 

This statement was shared in a video on the firm’s various social media accounts, Craig von Essen, corporate transformation and strategy manager, said the local arm of the Ford brand would soon launch various “enhancements” to some security systems. This was after Ford SA faced a multiple complaints on social media, with users sharing videos of the brand’s vehicles being broken into.

“We at Ford take vehicle security very seriously. While newer vehicles are not affected, we are aware of certain older EcoSport and Fiesta vehicles that are being targeted by criminals,” Von Essen said.

They have also established that In some break-ins, the alarm does not sound, although the immobiliser is still active, he added also reiterating that they regret  the inconvenience to customers. 

As a solution Von Essen went on to explain Ford would “soon be launching” three “enhancements. Adding that, "Firstly, if a vehicle already has an alarm, we’ll make sure that it sounds when the key lock is tampered with. If a vehicle does not have a standard alarm, we will offer one as an accessory, which will go off if the lock is tampered with. The third option is, we’ll replace the lock with a new remote and a high-security key.”

He said Ford was in the process of finalising these solution and will contact customers directly,  in addition, they are also looking at the security systems in their other Ford models and if customers have any concerns they encourage them to contact them through their Facebook and Twitter social media platforms as Von Essen concluded.
Ford South Africa Twitter


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